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Have a question? We've got answers. Browse our FAQs below or reach out directly — we respond within 24 hours.

Frequently Asked Questions

How long does shipping take?

Orders typically ship within 1–3 business days. Delivery times vary by location, but most US orders arrive within 5–10 business days.

Can I return or exchange a product?

Yes! We offer a 30-day return policy on all unused, unopened items. If you received a damaged or incorrect item, we'll make it right — no questions asked.

How many times can I reuse the Faux Mink Lashes?

With proper care, our Faux Mink Lashes can be reused 15+ times. Gently remove any glue after each use and store them in their original tray.

How do I use the Eye Massage Device?

Apply your favorite eye cream or serum, then gently glide the device around the eye area in circular motions for 3–5 minutes. Use daily for best results.

How do I clean my Makeup Blender?

Dampen the blender, apply a small amount of gentle soap, and squeeze in and out under running water until the water runs clear. Allow to air dry fully before next use.

How do I contact you?

You can reach us through our Contact page. We aim to respond to all inquiries within 24 hours, Monday through Friday.